Semester start and end dates will be determined by the teacher. Students are allotted one lesson per week in the scheduled semester in their studio fees. Studio fees will not cover the cost of materials such as books and accompanists. Each semester will end with a recital that is not required, but highly encouraged. To participate in the recital, there may be a small fee to cover the cost of a pianist for the student. These fees are to be determined each semester. Heidi Wylie reserves the right to raise the semester fee rates at any time, but rates will not change within the term of a semester. New fee rates will apply to the following semester.
Students are expected to be prepared for each lesson by practicing outside of the lesson period. It is the student’s responsibility to learn the music provided by the teacher, as the teacher is simply a facilitator of learning. Students who show little growth due to lack of practice outside of lessons may be dropped from the studio at the end of the semester term. Specific practice expectations will vary from student to student as determined by the teacher.
Payment is due in full at the first lesson of the semester. However, the payment may be split into two; half due at the first lesson, the remainder due halfway through the semester (7 weeks for fall/spring, 4 weeks for summer). If the student does not remit payment as mentioned, they will be immediately dropped from the studio. The student is responsible for purchasing all books requested by instructor and paying recital fees if the student chooses to participate in recital. Recital fees are to be determined per semester.
Cancellation of lessons must be done at least 24 hours before the scheduled lesson time. Failure to cancel within 24 hours will result in forfeiture of lesson and associated fees, and the lesson will not be made up at a later date. If the cancellation is done with 24 hours notice, the lesson will be rescheduled for another time during the semester. If it is not possible to reschedule the lesson due to scheduling conflicts, the student forfeits that lesson. Lessons cannot carry over beyond the semester term. If the teacher cancels the lesson, the lesson will be made up within the semester term. If the teacher is unable to reschedule the lesson due to scheduling conflicts, the fees associated with the lesson will be returned to the student. Students will not be allowed more than three makeup lessons during the semester unless otherwise stated by the instructor prior to the semester start. To cancel a lesson, please call (920) 382-3978 or email email@example.com.
Makeup Lesson Policy:
Lessons that are cancelled due to illness or with 24 hour notice are eligible for rescheduling, also known as makeup lessons. Typically there will be one week at the end of each semester term designated for makeup lessons only. All regularly scheduled lessons do not occur during this week, and only makeup lessons are scheduled. These are filled on a first come first serve basis. One student may not occupy more than three makeup lesson slots during this week or any other time during the semester term (see cancellation policy). A student who cancels more than three lessons due to illness or with 24 hour notice will forfeit lessons cancelled thereafter. This "makeup week" is intended to allow space if the teacher is ill or has an unavoidable conflict, so the teacher's rescheduling takes priority over the student. For example, if the student cancels with 24 hour notice and schedules a makeup during the makeup week but the teacher later cancels a lesson due to her own illness, the lesson scheduled during the makeup week is considered the teacher's makeup. Please inquire if this is not clear, and by agreeing to the New Student Contract, you acknowledge that you understand and accept this policy.
A student is considered a no-show if they have not arrived within the first 7 minutes of their lesson. If the student is deemed a no-show, that lesson and its associated fees will be forfeited. If you are delayed arriving at your lesson due to traffic, inclement weather, or unforeseen circumstances, it is expected you contact the instructor so you are not deemed a no-show. Without communication, any absence will be marked as a no-show. If the student incurs three or more no-show lessons, the student may be dropped from the studio.
Once semester fees have been paid, the student has two weeks to remove themselves from lessons to get a full refund. After the two week period, if the student removes themselves from the lessons they will forfeit their semester fees. In issuing refunds, the teacher will return funds in the form of a check or via digital payment source (i.e. PayPal, Venmo, etc) within two weeks of removal from lessons. Please see the cancellation policy for refunds regarding cancelled lessons.