Studio Policies

Semester​ ​start​ ​and​ ​end​ ​dates​ ​will​ ​be​ ​determined​ ​by​ ​the​ ​teacher.​ ​​ ​Students​ ​are​ ​allotted​ ​one​ ​lesson​ ​per​ ​week​ ​in​ ​the​ ​scheduled semester​ ​in​ ​their​ ​studio​ ​fees.​ ​​ ​Studio​ ​fees​ ​will​ ​not​ ​cover​ ​the​ ​cost​ ​of​ ​materials​ ​such​ ​as​ ​books​ ​and​ ​accompanists.​ ​​ ​Each​ ​semester will​ ​end​ ​with​ ​a​ ​recital​ ​that​ ​is​ ​not​ ​required,​ ​but​ ​highly​ ​encouraged.​ ​​​ ​​To​ ​participate​ ​in​ ​the​ ​recital,​ ​there​ ​may​ ​be​ ​a​ ​small​ ​fee​ ​to cover​ ​the​ ​cost​ ​of​ ​a​ ​pianist​ ​for​ ​the​ ​student.​ ​​ ​These​ ​fees​ ​are​ ​to​ ​be​ ​determined​ ​each​ ​semester.​ ​​ ​Heidi​ ​Wylie​ ​​ ​reserves​ ​the​ ​right​ ​to raise​ ​the​ ​semester​ ​fee​ ​rates​ ​at​ ​any​ ​time,​ ​but​ ​rates​ ​will​ ​not​ ​change​ ​within​ ​the​ ​term​ ​of​ ​a​ ​semester.​ ​​ ​New​ ​fee​ ​rates​ ​will​ ​apply​ ​to the​ ​following​ ​semester.


Students​ ​are​ ​expected​ ​to​ ​be​ ​prepared​ ​for​ ​each​ ​lesson​ ​by​ ​practicing​ ​outside​ ​of​ ​the​ ​lesson​ ​period.​ ​​ ​It​ ​is​ ​the​ ​student’s responsibility​ ​to​ ​learn​ ​the​ ​music​ ​provided​ ​by​ ​the​ ​teacher,​ ​as​ ​the​ ​teacher​ ​is​ ​simply​ ​a​ ​facilitator​ ​of​ ​learning.​ ​​ ​Students​ ​who​ ​show little​ ​growth​ ​due​ ​to​ ​lack​ ​of​ ​practice​ ​outside​ ​of​ ​lessons​ ​may​ ​be​ ​dropped​ ​from​ ​the​ ​studio​ ​at​ ​the​ ​end​ ​of​ ​the​ ​semester​ ​term. Specific​ ​practice​ ​expectations​ ​will​ ​vary​ ​from​ ​student​ ​to​ ​student​ ​as​ ​determined​ ​by​ ​the​ ​teacher.  

Payment​ ​Policy:​ 
​​Payment​ ​is​ ​due​ ​in full at​ ​the first​ ​lesson​ ​of​ ​the​ ​semester.​ ​​ However, the​ ​payment​ ​may​ ​be​ ​split​ ​into​ ​two; half​ ​due​ ​at​ the ​first​ ​lesson,​ ​the remainder due​ ​halfway through the semester (7 weeks for fall/spring, 4 weeks for summer).​ ​​ ​If the student does not remit payment as mentioned, they will be immediately dropped from the studio.  The​ ​student​ ​is​ ​responsible​ ​for​ ​purchasing​ ​all​ ​books​ ​requested​ ​by​ ​instructor​ ​and paying​ ​recital​ ​fees​ ​if​ ​the​ ​student​ ​chooses​ ​to​ ​participate​ ​in​ ​recital.​ ​​ ​Recital​ ​fees​ ​are​ ​to​ ​be​ ​determined​ ​per​ ​semester.  


Cancellation​ ​Policy:​ ​​ ​​
Cancellation​ ​of​ ​lessons​ ​must​ ​be​ ​done​ ​at​ ​least​ ​24​ ​hours​ ​before​ ​the​ ​scheduled​ ​lesson​ ​time.​ ​​ ​Failure​ ​to cancel​ ​within​ ​24​ ​hours​ ​will​ ​result​ ​in​ ​forfeiture​ ​of​ ​lesson​ ​and​ ​associated​ ​fees,​ ​and​ ​the​ ​lesson​ ​will​ ​not​ ​be​ ​made​ ​up​ ​at​ ​a​ ​later​ ​date. If​ ​the​ ​cancellation​ ​is​ ​done​ ​with​ ​24​ ​hours​ ​notice,​ ​the​ ​lesson​ ​will​ ​be​ ​rescheduled​ ​for​ ​another​ ​time​ ​during​ ​the​ ​semester.​ ​​ ​If​ ​it​ ​is not​ ​possible​ ​to​ ​reschedule​ ​the​ ​lesson​ ​due​ ​to​ ​scheduling​ ​conflicts,​ ​the​ ​student​ ​forfeits​ ​that​ ​lesson.​ ​​ ​Lessons​ ​cannot​ ​carry​ ​over beyond​ ​the​ ​semester​ ​term.​ ​If​ ​the​ ​teacher​ ​cancels​ ​the​ ​lesson,​ ​the​ ​lesson​ ​will​ ​be​ ​made​ ​up​ ​within​ ​the​ ​semester​ ​term.​ ​​ ​If​ ​the teacher​ ​is​ ​unable​ ​to​ ​reschedule​ ​the​ ​lesson​ ​due​ ​to​ ​scheduling​ ​conflicts,​ ​the​ ​fees​ ​associated​ ​with​ ​the​ ​lesson​ ​will​ ​be​ ​returned​ ​to the​ ​student.​ ​​ ​Students will not be allowed more than three makeup lessons during the semester unless otherwise stated by the instructor prior to the semester start.  To​ ​cancel​ ​a​ ​lesson,​ ​please​ ​call​ ​​(920)​ ​382-3978 or email heidiwylie14@gmail​.com.

No-Show Policy:
A student is considered a no-show if they have not arrived within the first 7 minutes of their lesson.  If the student is deemed a no-show, that lesson and its associated fees will be forfeited.  If you are delayed arriving at your lesson due to traffic, inclement weather, or unforeseen circumstances, it is expected you contact the instructor so you are not deemed a no-show.  Without communication, any absence will be marked as a no-show.  If the student incurs three or more no-show lessons, the student may be dropped from the studio.

Refund​ ​Policy:​ ​​ ​​
Once​ ​semester​ ​fees​ ​have​ ​been​ ​paid,​ ​the​ ​student​ ​has​ ​two​ ​weeks​ ​to​ ​remove​ ​themselves​ ​from​ ​lessons​ ​to​ ​get​ ​a full​ ​refund.​ ​​ ​After​ ​the​ ​two​ ​week​ ​period,​ ​if​ ​the​ ​student​ ​removes​ ​themselves​ ​from​ ​the​ ​lessons​ ​they​ ​will​ ​forfeit​ ​their​ ​semester fees.​ ​​ ​In​ ​issuing​ ​refunds,​ ​the​ ​teacher​ ​will​ ​return​ ​funds​ ​in​ ​the​ ​form​ ​of​ ​a​ ​check​ ​or​ ​via​ ​digital payment source (i.e. PayPal, Venmo, etc)​ ​within​ ​two​ ​weeks​ ​of​ ​removal​ ​from lessons.​ ​​ ​Please​ ​see​ ​the​ ​cancellation​ ​policy​ ​for​ ​refunds​ ​regarding​ ​cancelled​ ​lessons.